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Forums / Why r u preventing me from accessing my sites?!?

Why r u preventing me from accessing my sites?!?

  • Unknown's avatar
    melanie945894eb1a · Member · May 7, 2023 at 7:13 pm
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    have been practicing becoming my own webmaster and purchased several word press sites – OhPillow, Original Buttpillow, Thebuttpillow.com, ergonews.com and several more. This year Word press cancelled everything I built thru my ICloud email- (email visible only to moderators and staff). Then I got g suite – (email visible only to moderators and staff) & (email visible only to moderators and staff). Now, (email visible only to moderators and staff) is also a cancelled account.
    Q. Why is word press locking me out of everything I make?
    Q. Why did word press and Titan take over control of all email to Melanie Loomos for Buttpillow. Com?
    note: I am still the investor and demand access to me content or cease all access to anything related to Buttpillow and Ergosoft until I determine who owns s using my identity to steal my intellectual property.
    Melanie Loomos
    (email visible only to moderators and staff)
    (email visible only to moderators and staff)

    I don’t have a site linked to this WordPress.com account

  • Unknown's avatar
    staff-totoro · Staff · May 8, 2023 at 12:58 am
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    Hi there,

    I do not see any upgrades under your @melanie945894eb1a WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

    Is it possible you made your purchase under a different login?

    I can confirm that all of the sites you have mentioned are registered at WordPress.com but is under a different account and not your @melanie945894eb1a login. If you do not recall how to log in to your other account (so you can access these sites) you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

    On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

    Once you are connected to the correct account we are happy to help you with managing your sites. Thanks!

  • The topic ‘Why r u preventing me from accessing my sites?!?’ is closed to new replies.

Tags

  • account
  • Account Recovery
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from melanie945894eb1a

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