Why sukutsuikasti.com "can't be found" on my mobile devices?

  • Unknown's avatar
    sukutsuikasti · Member ·

    Hi,

    I upgraded my blog from sinedebiyatro.wordpress.com to sukutsuikasti.com but when I try to enter my website, Safari browser says “Oops! That page can’t be found”. And it seems the same thing occurs with Explorer. However when I try to reach a content via a link, there is no problem. So is it because I forgot to add “www.” to my website adress at the time of upgrade? And how can I resolve this problem. Because it seems really serious to me!

    Thanks and best,
    Soner

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    alexjgustafson · Member ·

    Hi Soner,

    So is it because I forgot to add “www.” to my website adress at the time of upgrade?

    On WordPress.com we use the domain name without “www” so that you can setup sub-domains if necessary. Within the domain’s DNS settings, it’s configured that if someone happens to type in http://www.sukutsuikasti.com instead of sukutsuikasti.com, the page will redirect to your front page.

    However when I try to reach a content via a link, there is no problem.

    If you can reach the site at all, then the content is being served correctly. It sounds like your mobile browser has a cached version of the front page from when the DNS had not fully propagated.

    I’ve only been able to reach your site correctly on mobile thusfar:

    2015 01 19 19 14 00

    As a first step could you please clear the cache and cookies for your mobile browser?

    http://support.apple.com/kb/ta38613

    Then re-attempt visiting http://sukutsuikasti.com/ directly and let me know if it works.

    -Alex G.

  • Unknown's avatar
    sukutsuikasti · Member ·

    Hi Alex,

    Thanks for your quick reply. Actually I’ve though about that, and although I’ve deleted caches, I have had to delete all history too. So, now it works! I’m really happy about your help.

    Thanks and best,
    Soner

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