Why the black box?

• 

  bendylady · Member · Jul 3, 2007 at 5:04 am

  • Copy link
  • Add topic to favorites

  Okay, my photo is 128 x 96, so it’s not too big. It doesn’t look like it has a transparent background–it came from Photo Booth. It’s a jpg. But when I upload the photo, it says crop your photo and the cropping box is not there, just the little photo. If I select crop anyway, it goes to the next page saying the upload was successful and I should (should is the operative word here) start seeing my avatar soon. And there are three solid black boxes. The photo is of a woman’s face (me).

  I’m using Firefox, but why would that have anything to do with it? I tried logging out, clearing the cache and uploading again. Same result.

  Some help would be greatly appreciated!

• 

  raincoaster · Member · Jul 3, 2007 at 6:50 am

  • Copy link

  I think you’ll find this is the problem:
  https://en.forums.wordpress.com/topic.php?id=9242&page&replies=3#post-63240

• 

  bendylady · Member · Jul 3, 2007 at 3:46 pm

  • Copy link

  Hmmm, I don’t have a transparent background, though. It’s a jpg totally filled with color. Thanks anyway.

• 

  timethief · Member · Jul 3, 2007 at 3:49 pm

  • Copy link

  @bendylady
  How about trying another image of exact size 128 x 128 just to see if it works? That would help narrow down whether this is an image specific problem or not.

• 

  drmike · Member · Jul 3, 2007 at 5:58 pm

  • Copy link

  Can you upload the image to your wp.com space and provide a link please?

• 

  bendylady · Member · Jul 3, 2007 at 8:59 pm

  • Copy link

  I couldn’t figure out how to upload the image to wp.com because I don’t have a blog, just a username. So I put it here: http://s56.photobucket.com/albums/g193/coloradobird/Avatar/

• 

  drmike · Member · Jul 3, 2007 at 9:02 pm

  • Copy link

  The picture is too small. It has a height of less than 128 pixels. I have a feeling that that is the issue. When you crop, are you sure you’r not leaving in any of the white space at the top and bottom?

  edit: I did try it here in the forums just to see what occurs. I can’t clear out my cache as I’m logged in on another site trying to code something. It’s an overexposed shot of a white female.

  reedit: It does show up for me on my profile page using IE6 but I made sure not to include any of the white background at the top and bottom when I cropped it.

• 

  weirdscience · Member · Jul 3, 2007 at 9:07 pm

  • Copy link

  I had a similar problem and found that it’s best to upload a pic of the exact specified size. Good luck. :)

• 

  bendylady · Member · Jul 3, 2007 at 11:25 pm

  • Copy link

  Decided to try in Safari in case it was a Firefox problem and it worked without a hitch. Same exact photo. Tried Firefox first, didn’t work, tried Safari a minute later, it did work.

  Thanks for the help!