Why was i billed?

• 

  fisherdr4 · Member · Oct 30, 2019 at 4:36 pm

  • Copy link
  • Add topic to favorites

  Hello! I was bill $120 and I don’t know why. I did try to create a personal blog and I already paid $60 for that 1-year subscription and I’m not even using that then today there’s a charge on my card for $120? I can’t find a phone number and I don’t know my user name or password and I’m incredibly frustrated by this. I need someone to call me immediately to resolve this!

• 

  staartmees · Member · Oct 30, 2019 at 4:45 pm

  • Copy link

  Wordpress.com doesn’t have phone support. You can check that charge at https://wpchrg.wordpress.com/. I tagged this with modlook to get attention from Staff.

• 

  fisherdr4 · Member · Oct 30, 2019 at 4:53 pm

  • Copy link

  I am so angry about this! I”ve been searching everywhere to get help on this. You charge me $120 that I didn’t authorize and nobody can call me or get these charges reveresed?

• 

  staff-blorbo · Staff · Oct 30, 2019 at 6:19 pm

  • Copy link

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://en.support.wordpress.com/contact/?whywasi=charged