Why was I charged
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I was charged $99, and I see no site, no purchases, no plans. So why would I be charged? I don’t even work in WordPress.
From My AMX card: $99.00
Will appear on your May 7 statement as [redacted]
Self-declared URL: http://mrbn859447311.wordpress.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there!
Based on the information provided, it looks like a renewal for a Jetpack subscription, but since there isn’t any record of purchases, transactions, or billing activity under the account you’re currently logged into we’re a bit limited in what we can help with. But don’t worry, we still want to help you out as much as we can.
To get started, could you please provide us with the charge details at https://wpchrg.wordpress.com/ ? This will help us to identify the transaction and provide you with the assistance you need.
To find the transaction ID, you can check your bank statement for a charge with Jetpack followed by a ten-digit letter/number code.
For example: Jetpack XXXXXXXXXX.
If you only see a partial transaction ID, you may need to contact your bank directly to get the full ID needed.
Once you submit the form, you should see an option to contact support, where our billing team can look up the transaction, provide information about the charge, and cancel and refund it if necessary.
I hope this information is useful. Please feel free to reach out to us if you have any additional concerns or questions.
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