Why was I charged?
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Hi, I don’t know why was I charged. I have a free plan, no upgrade, your system doesn’t recognize the payment, but still it costs me $30. I can send you all the details with photos, if you send me proper email address. Please reverse the payment. Thank you! Michaela
The blog I need help with is: (visible only to logged in users)
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To investigate any billing issue please click https://wpchrg.wordpress.com/ Why was I charged?
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History -
Hi Michaela,
There aren’t any charges linked to your account alexmadoxx, so I just sent you an email to discuss the private details about that charge. Please let me know if you don’t receive that email from me!
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