Why was I was charged?

  • Unknown's avatar

    I shut down my website over a year ago and I just saw on my credit card statement that I was charged by wordpress. I want a refund. There is nothing that wordpress was doing for me when I took down that site. That should have been discontinued when the website was taken down. Why was I charged?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
  • Hi there,

    Upon reviewing your account details, it appears the charge you’ve seen on your credit card statement was related to an Akismet subscription associated with your account. Akismet is a plugin we use for spam protection.

    I’m happy to let you know that you’ve successfully canceled your Akismet subscription, and a refund has been issued.

    If you have any other questions or concerns, please don’t hesitate to contact us. We’re here to help.

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