Why was my purchase being blocked

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  nairabooker · Member · Dec 30, 2018 at 10:56 pm

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  Purchases are currently disabled. Please contact us to re-enable purchases.

  The blog I need help with is: (visible only to logged in users)

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  nelsonortiz17 · Member · Dec 30, 2018 at 11:30 pm

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  Hello,

  Sorry, you are experiencing this problem! I went ahead and connected one of our happiness engineers to assist you with this issue as this might be something to do with your account!

  best of luck

  Warmest greetings

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  nairabooker · Member · Dec 30, 2018 at 11:42 pm

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  I would appreciate it if it can be fixed, thank you

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  fstat · Staff · Dec 31, 2018 at 8:37 am

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  Hi there,

  I see that you have already been contacted by our Billing team. Please follow up there.

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  nairabooker · Member · Dec 31, 2018 at 8:45 am

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  I still have the restriction on my account

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  fstat · Staff · Dec 31, 2018 at 1:47 pm

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  We have unblocked your purchases and you’re welcome to try again.

  If you still have trouble with that or you have more questions, just let me know and I’ll be happy to help!