Why was there a problem refunding my payment for WP Premium?

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  blankmaker · Member · Jan 14, 2014 at 11:03 am

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  I tried canceling my premium subscription, but I got an error message that says: “Upgrade not cancelled and refunded. There was a problem refunding your payment. Please contact support.” Any help?

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jan 14, 2014 at 2:13 pm

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  Hi there,

  I found that your refund was successfully processed. Please note that it may take up to a week for the refund to show up in your bank account.

  If you don’t see it after a week, please let me know and I’d be happy to look into it for you!

  Cheers!