Why won't a category allow me to change the Description?
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Why won’t a category allow me to change the Description?
I’ve tried ‘edit’ – which LOOKS like it’s let me make the change, but when I click to save that change, it reverts to what was there before.
I made a typo in a descripton and have been in a circle of fruitless attempts since I made the category, trying to amend the typo.
Please could someone help? This is driving me nuts every time I see it.
Many thanks.
My blog is: http://thecobweboriumemporium.wordpress.com/
and the category description I need help with is: http://thecobweboriumemporium.wordpress.com/category/handmade-cards-2/
The ‘Description’ at the top of the page (under the Category Title of: Handmade Cards) is where the typo is. It says: “occassions” – and it should say: ‘occasions’. (One ‘s’, not two!)
The blog I need help with is: (visible only to logged in users)
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I assume you tried changing this under Posts ->Categories ->Edit in the dashboard? That’s the only place where you can edit the category description.
Try clearing your browser cache and cookies and see if that helps: http://en.support.wordpress.com/browser-issues/
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Hello Kokkieh, and thanks for the reply.
Yes, is the answer to your first question –
That’s where I’ve tried to ‘edit’ the description. Although it gives me the chance to edit it, and looks as if I’ve done it, when the page re-loads I get this message in a bar across the top of the page: ‘Category not updated’.And yes, I’ve already cleared the brower cache and cookies and I’ve even just this minute done it again – just to give it chance – but no, it refuses to change the description on that particular category.
The odd thing is – that it’s just that category. I’ve tried other categories on my blog and it will let me change those.
I know it’s only a little thing – one random ‘s’ which my finger obviously pressed twice … but it’s driving me nuts. (and I hate to be beaten on something so simple as this!)
I’m now wondering if perhaps a member of WordPress Staff could help – as there’s obviously something I’m missing. (probably an extra brain cell to keep my one company?)
Thanks Kokkieh for trying to help! Your response is very much appreciated.
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I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Many thanks, timethief. I am subscribed – and I promise to be patient. Your help is much appreciated.
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Hi there,
kokkieh would have done the same but I did it for him because I was logged in and he wasn’t. Do make sure that you are running one of the browsers and versions of them found here please http://browsehappy.com -
Hello again timethief.
I’m running Firefox on one computer and I.E. on another, so covered two of the options.
~ Cobs. -
I didn’t respond earlier as I saw timethief had tagged the thread for staff while I was asleep and every new reply moves the thread back to the end of the support queue, so to keep posting here can cause you a delay in getting help.
Thanks for supplying the extra information, though :)
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Hello there!
Sorry about the trouble you experienced. Similar cases have been reported and our team of developers are currently tackling the issue. Let me get back to you when I receive updates. Thanks for your patience!
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GASP! [imagine hands clasped to cheeks and eyes the size of saucers] . . .
Well … I don’t know what magic you performed – but [drumroll] … the spare ‘S’ is gone!
It HAS to be something you’ve done because I haven’t touched it (and even if I had it wouldn’t haven done anything anyway – tsk tsk.).
Ohh you clever things! [throws arms around everyone and leaves visible (lipstick) kisses all over cheeks and noses]
Was it something obvious which I was missing? Or was it just some sort of freak thing which had you all scratching your heads too?
Thank you. BIG —> THANK YOU! <—
That random ‘s’ was driving me to despair. It taunted me everytime I went to the thread. Pulled it’s tongue out and waggled it viciously. Huh. You showed it who was boss!Well done guys and gals. And … if it was something I was doing wrong, do please tell me so that I can make sure I don’t do it again!
Regards all ~ Cobs. x
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You’re welcome! Glad to be of help. I was able to remove the “s” by editing the category and temporarily assigning it under a parent category, then edited it again and removed the parent category. It’s not the best way of doing things, but rest assured that our developer team is looking for a fix. Thanks for your patience!
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Thanks i had the same issue trying to update the description. it would not save the change. Setting a temp parent category fixed the issue. These were imported from another blog, maybe its an import issue?
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Hello Simon!
I am sorry for the trouble you’re having. The bug isn’t import-related and right now we’re still working on a fix. Rest assured that I will let you know as soon as I get any updates on it. Thanks!
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