Why won't my page settings change?

  • Unknown's avatar
    distancebeats · Member ·

    Everything was working fine on WordPress, I think this problem started after I added a Pricing Table by Supsystic to my home page. I’ve tried taking it off, and it didn’t fix the issue.

    The problem is, there is a Meta Slider on my page, and on the edit page (where I type the content of my page), there is a module containing a checkbox: ‘Overlap Header.’ I want this to be unchecked so that the navigation bar at the top doesn’t overlap the header image (the slider). Every time I uncheck it and hit update, the page reloads with it being checked again. The same is happening with the ‘Display Page Title’ setting.

    How do I get my settings to stay the way I want them to be?

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    distancebeats.com is hosted by Unified Layer, not by wordpress.COM
    IP Address: 173.254.28.55
    Name Servers:
    ns2.justhost.com
    ns1.justhost.com

  • Unknown's avatar
    timethief · Member ·

    We cannot help with that here at WordPress.COM. That site is not on our servers. You are posting to the wrong support forum. You need to post to wordpress.ORG support.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

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