Why won't my previous Gravatar go away?

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  cikela212 · Member · Apr 23, 2014 at 2:11 am

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  Why won’t my previous Gravatar go away? I have deleted it from my profile and from my Gravatar images. If you look at the top bar of my blog (Letting the Wine Speak), on the left, to the left of the words “Letting the Wine Speak,” is the Gravatar I’m trying to replace. The correct one shows on the right side of the top black bar, to the right of “LTWS.” I don’t know how to get to the settings where I can update the Gravatar to the left of the words “Letting the Wine Speak”! I’m sorry for this weird question. Many thanks in advance for your help!

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Apr 27, 2014 at 5:57 pm

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  Hello there!

  Please make certain that your images are changed at the following places:

  1. Your Blavatar settings: http://en.support.wordpress.com/avatars/blavatars/

  2. Your Profile settings. Dashboard → Settings → My Profile

  3. Gravatar.com

  After you adjust/confirm your images in the three areas above, please clear your browser’s cache and cookies using the guide below:

  Solve Common Browser Issues

  Let me know if this helped, or if I can assist you further!

  If you require more troubleshooting help, could you please tell me (or preferably, show me via screenshot) what the OLD image looks like, vs the NEW image?

  You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.

  The page at the following link has some helpful tips for taking screenshots:

  Take a Screenshot

  Thanks so much!