Why won't the e-mail address I set up at my domain receive e-mail?

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  ctd524 · Member · Dec 13, 2013 at 8:33 pm

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  My e-mail address at my domain does not receive e-mail, even though I set it up with a step-by-step guide.

  For what it’s worth, it SENDS e-mail correctly. It just does not receive any.

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Dec 13, 2013 at 11:15 pm

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  Hi,

  You’ll need to add on WordPress.com the MX records for your mail service. We have some generic information at Add Email.

  You’ll need to get the MX records from your e-mail provider and add them to your blog’s DNS settings at https://radicalintegritymarketing.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=radicalintegritymarketing.com

  All that said, what service are you using? I’m happy to help find the right records and set them up for you.

  Cheers!