Why won't the links pop-up box appear so I can create links in my post today?

• 

  quillfyre · Member · Nov 21, 2011 at 2:48 pm

  • Copy link
  • Add topic to favorites

  Cannot add a link in my post. I tried to copy a post and then add new information. Could not create the new links I needed. Tried to copy and paste my content from Word as a new post, and could not create links. The pop-up box does not appear.

  I am a fairly new user and had a lot of problems with this in the beginning but it had been working well for me for awhile, except that each time my links in my Word doc did not transfer over as links into the post. So I had to highlight and re-dentify as links. But again, this isn’t working either.

  Not sure what to do next, so I have a post up where some links are working and others not.

  Carol A. Stephen
  Blog url: http://quillfyre.wordpress.com/

• 

  staff-blorbo · Staff · Nov 21, 2011 at 10:27 pm

  • Copy link

  Can you please try clearing your browser’s cookies and cache?

  Solve Common Browser Issues

• 

  quillfyre · Member · Nov 27, 2011 at 2:43 pm

  • Copy link

  I tried that. No change. Today I loaded a new post rather than copying and changing an old one. I am loading from a Word doc, then I go through and activate the links. Except the popup box attached to the link icon is not coming up. So I cannot put in the URL address.

  Carol

• 

  staff-blorbo · Staff · Nov 27, 2011 at 11:29 pm

  • Copy link

  Can you please tell us which browser (and version of) you’re using?

• 

  quillfyre · Member · Nov 28, 2011 at 2:07 am

  • Copy link

  Firefox 3.6.24. It was working ok 3 weeks ago. The popup does come up if I work in HTML instead of visual but very hard to find the links I need as I am posting a newsletter with multiple links.

  I know my FireFox is an out of date version but I am using an old computer that may not handle an upgrade.

  thanks.

  Carol

• 

  staff-blorbo · Staff · Nov 28, 2011 at 7:21 am

  • Copy link

  What operating system are you running?

• 

  quillfyre · Member · Nov 28, 2011 at 11:35 am

  • Copy link

  Windows XP Professional Media Centre Version 5.126 SP 3 build 2600 on an HP Pavilion X86 based PC.

• 

  chrisrudzki · Member · Nov 28, 2011 at 3:59 pm

  • Copy link

  Howdy,

  The latest version of Firefox is 8.0.1 and it should run on Windows XP.
  http://www.mozilla.org/en-US/firefox/8.0/system-requirements/

  I’d like to rule out a browser-related issue, so could you try downloading it here:
  http://firefox.com

• 

  quillfyre · Member · Nov 28, 2011 at 8:03 pm

  • Copy link

  I think you are right. I just created a test post using IE 7 and had no problem. I thought I had IE 8 but I guess not. OK I will upgrade IE and use that instead. FF uses a lot of my resources which is why I am hesitant. I am planning to migrate to a newer computer and don’t want to do a lot of upgrading that might kill the system before I get all my stuff moved over.

  Carol