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Forums / Why WP doesnt answer questions after i remove my Business Account?

Why WP doesnt answer questions after i remove my Business Account?

  • Unknown's avatar
    kerimay · Member · Aug 23, 2017 at 5:41 pm
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    Hi;

    Two times i requested help for deleting my account from WP. Didnt get answer. I followed instructions on wp forums and supports, and try delete by my self. So i removed Business account first. But know, i cant do anything. I forwarded by domain to my new website and still cannot manage because not yet transferred. i cannot delete, i cannot move.. What? Are we your slave?

    I wanna delete, cancel, block, igrone everything about WordPress.Com! Show me how, or dont show me just delete everything!

  • Unknown's avatar
    timethief · Member · Aug 23, 2017 at 5:44 pm
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    Be aware that there is rarely every a question asked and answered by Staff that has not been asked and answered in these support forums many times over. Unless your question is of a sensitive nature re: personal identity or or financial information you could simply type modlook into the sidebar tags on this thread for a Staff follow-up.

    How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    Please read Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

    There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

    The best WordPress.COM contact form to use now for Staff assistance is:
    http://wordpress.com/help/contact. Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  • Unknown's avatar
    supernovia · Staff · Aug 23, 2017 at 6:54 pm
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    @kerimay it sounds like you’ve got several steps you’d like to take, including transferring your site and then removing anything that’s left here. You will need to complete these steps in an order that will allow your site to function. So:

    – Get a new host

    – Set up your new site

    – Point the domain name

    – Transfer the domain name

    – Close the site here

    Please bear in mind, you get direct staff support when you have an upgraded plan; this is why you no longer have direct access. If you are having trouble with any of the steps listed above, let us know which one and what’s happening. We’ll go from there.

  • Unknown's avatar
    kerimay · Member · Aug 23, 2017 at 7:20 pm
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    ohh boy.. transfer process started already i think still needs 3-4 days.. ok then..

  • Unknown's avatar
    supernovia · Staff · Aug 23, 2017 at 11:08 pm
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    Transferring or creating a new site is definitely some work. If you don’t have something else ready to go, perhaps we could just help you resolve the problems with the existing site instead?

  • The topic ‘Why WP doesnt answer questions after i remove my Business Account?’ is closed to new replies.

Tags

  • delete
  • delete account
  • delete website
  • Getting WordPress.com Support

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 8 years
  • Latest reply from kerimay

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