Widget not working
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The subscribe to my blog widget hasn’t been working for a month or so. People sign up but they don’t get a confirmation letter and they don’t show up on my list of subscribers.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
I tried to subscribe using the widget and got an error. This might be caused by a plugin conflict or some setting in your Jetpack or WordPress installation. I recommend posting in Jetpack’s official support forum to get help in resolving this issue.
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Thanks. I am a .com not .org blogger and cannot use the above link. When I look for a jetpack support forum, I end up back here…??
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Hi there,
I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and the Jetpack dotorg community forums will be better suited to address this issue:
https://wordpress.org/support/plugin/jetpack
These forums provide support for WordPress.com-hosted sites Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue.
If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
Thanks!
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Further thoughts about my widget that isn’t working. My last new sign up was October 18. After that, I received notice of two updates to plugins that concerned jetpack. One was October 19 and one November 2. One of these must have caused the problem. Any more ideas?
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Please contact Jetpack’s support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.
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