Widget Recent Comments Error

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  tetzner · Member · Apr 29, 2014 at 3:37 pm

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  I´m using the widget recent comments to display the last 15 comments for posts and it shows only 5

  here the image:
  

  The blog I need help with is: (visible only to logged in users)

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  tetzner · Member · Apr 30, 2014 at 5:44 pm

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  Any Help?

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  druesome · Staff · May 3, 2014 at 4:38 pm

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  Hi there!

  I do see the problem and have asked the team to take a look at this. Let me get back to you when a fix has been made. Sorry for the inconvenience.

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  tetzner · Member · May 3, 2014 at 6:23 pm

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  Thanks a lot; it´s very important to us :)

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  druesome · Staff · May 4, 2014 at 4:30 pm

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  You’re welcome. :) Still the weekend right now so it may take a day or two before I hear anything. Thanks for your patience!

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  druesome · Staff · May 10, 2014 at 5:15 pm

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  Hi again! Sorry for the delay. Just wanted to let you know that we are currently investigating the issue. Thank you!

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  tetzner · Member · May 10, 2014 at 5:39 pm

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  Ok

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  druesome · Staff · May 12, 2014 at 7:55 pm

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  Hey there, I’ve heard back from the developers and they say they’ve spotted the bug. Unfortunately, it may take up to next week before they get to it. Sorry about that. In the meantime, I’ve given you 30 free credits to spend on any upgrade you desire. Thanks once again for your patience!

  Andrew D.

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  tetzner · Member · May 14, 2014 at 8:26 pm

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  Thanks!
  where should it (30 free credits) appear?
  here
  https://tetzner.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

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  druesome · Staff · May 15, 2014 at 3:32 am

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  Hi there!

  Our developers have issued a bug fix, and the comments widget should be working properly from now on. Do note that comments appearing in the widget are cached and may not refresh immediately after new comments are published. Let me know if you have more questions regarding this.

  where should it (30 free credits) appear?

  The credits won’t appear in your Billing History, but may be used to purchase an upgrade worth $30 or less from our Store. You might want to buy a new domain for your blog or a Custom Design upgrade. ;)

  http://en.support.wordpress.com/domains/register-domain/
  http://en.support.wordpress.com/custom-design/

  Thank you!

  Andrew D.

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  tetzner · Member · May 15, 2014 at 4:02 am

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  Thank´s a lot!

  already saw that it´s fixed :D

  just a minor problem:
  it´s counting protected comments (comments did to a page with pasword)

  so to this one, it is showing the last 5,7,10 but never 15 comments

  can you please infiorm them to ignore protected one in total counting?

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  druesome · Staff · May 15, 2014 at 11:49 am

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  Let me get back to you on that one! Really appreciate your patience. :)

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  druesome · Staff · May 15, 2014 at 5:36 pm

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  Hello again. :)

  I’ve asked our devs about it and they say it’s a bit tricky to exclude comments from protected pages given the way our system currently works. Whether or not a fix can be made, you’ll be one of the first to know. Thank you!

  Andrew D.

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  tetzner · Member · May 15, 2014 at 5:44 pm

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  thanks a lot, again! :)

  it´s very needed to my blog

  once people start to discuss a restricted page, the widget got empty

  How hard is to show in the widget the label for protected one?

  As it was in feeders ?

  just show the label and user must use a password if want to read or just ignore

  with this both widgets will ever show the last 15 comments

  :D