Widget’s problems on WP Travel
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Hello from France. My goal is to add more options to the filter of the destinations. For example I would like to add an option regarding the difficulty of the trip, the duration, and so on.
My problem is that I don’t know how to change this filter. I guess that it comes from a widget but there are problems in my widget’s menu. There are red messages saying that the blocks have been affected by errors. When I click on the widget, it is written “Old widget” (Ancien widget).
I also don’t even know if I can modify the filter with the widgets. Maybe it’s not possible and it’s just a matter of theme (which is Travel Gem Pro).
I noticed that I can change all except the page regarding the destination.
As you can see there is no blue pencil on the filter.
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Hello,
I’m sorry, but we cannot assist you directly with your issue because your site is not hosted on our WordPress.com managed hosting service.
To explain further, our service uses a customized server environment that is specifically optimized for WordPress. We provide built-in security, performance improvements, and in-house support for all site-related inquiries. Our customized version of WordPress is different from the one you are using with your current hosting provider, and we do not have access to your site to diagnose the problem.
However, you have the option to transfer your site to our hosting service and receive in-house support using our migration plugin: https://wordpress.org/plugins/wpcom-migration/. Please note that your site would need to be on the Business plan.
If you prefer to keep your site with your current provider, the open-source WordPress forums at https://wordpress.org/support/forum/how-to-and-troubleshooting can provide you with the necessary assistance. Their community is more familiar with such issues and can offer the best help.
Thank you for understanding!
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