Widgets/Sidebar Disappeared

  • Unknown's avatar
    ipater01 · Member ·

    Hello!

    I’m not sure what happened, but I went to check on my site that I am helping manage today and all of the sidebars say they are ‘Inactive’. I’m not sure why this happened or how to fix it but it is making our home page blank. All it says is ‘No Widgets’ but then there’s no way to add the widgets.

    Also in the Customize area, all the widgets we had are gone.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there! Your site isn’t hosted on our servers, so there’s only limited help I can offer here. My guess is that there was an issue when the theme transitioned to block widgets, but it’s hard to confirm. In the meantime, I see you were able to fix the homepage.

    Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions about our services!

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