Will i be charged annual subscription fees even after i have disabled auto-renew

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  solvefori2014 · Member · Nov 28, 2014 at 8:04 pm

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  Hi,
  My domain expires on 2nd of March 2015. I have no intention of keeping the domain. I have disabled auto-renew. But in upcoming charges it shows that i will be charged $18 on 31st Jan 2015. Why will I charged that amount if i am not renewing my domain? Also, can I cancel or delete the domain to avoid paying $18 on 31st Jan 2015.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 28, 2014 at 8:14 pm

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  If you disable auto-renew then you ought not be charged for a renewal.

  Provided you are logged in as Admin under the exact same username account that purchased the upgrades, you can cancel from your dashboard > Store > My Upgrades.There is also where you can click the “disable auto-renew” link.

  I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

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  solvefori2014 · Member · Nov 29, 2014 at 7:08 pm

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  Thanks, for the reply! However,i am not using the blog, is there a way to delete the domain all together?

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  timethief · Member · Nov 29, 2014 at 7:09 pm

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  Yes and as I tagged this thread for Staff help they will assist with that when they get to this thread.

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  pmciano · Member · Dec 1, 2014 at 5:02 pm

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  @solvefori2014

  Your domain solvefori.org is not enrolled in auto renew and will expire on 2015-03-02:

  https://solveforidotorg.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Also, if you no longer require it, I’d be happy to cancel it for you.

  Before I proceed, there are a few points I need to cover.

  If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

  If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Once you confirm how you’d like to proceed, I will get started processing your transaction :-)

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  solvefori2014 · Member · Dec 3, 2014 at 3:57 pm

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  I don’t think i’ll require the domain, please cancel the domain.
  Thank You.

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  pmciano · Member · Dec 3, 2014 at 7:48 pm

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  @solvefori2014

  Understood.

  I’ve canceled your domain, as requested.

  Let us know if you have any more questions :-)