will not upload a pdf file

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  enduringgloucester · Member · Jan 5, 2015 at 2:27 pm

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  i am trying to “add media” to a post- a photo .
  it will not upload.
  it looks to me like it is a PDF file, which is supposed to be OK.
  the file i am working with is named:

  scan1.PDF
  Is this indeed a PDF file ?
  thanks

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jan 6, 2015 at 5:52 am

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  Hello there,

  scan1.PDF
  Is this indeed a PDF file ?

  That is indeed a PDF file! Could you please tell me what happens when you try to upload this file? Do you receive an error message?

  Could you attempt the upload directly from the classic dashboard and let me know if this helps:

  https://enduringgloucesterdotcom.wordpress.com/wp-admin/upload.php

  Simply click Add New, then upload the file. Once it’s uploaded, you can add it to your post.

  For more information about adding PDF documents:
  http://en.support.wordpress.com/uploading-documents/

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  enduringgloucester · Member · Jan 6, 2015 at 6:41 pm

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  it only displays the text- the name of the file- not the image. i treied doing what you said- “uploading from the classic dashboard” by clicking on the link you gave me, but…..i couldn’t see where my blog was from there. all I see is the media library or whatever- all my images that i have downloaded or uploaded to put on my blog…

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  thatrobyn · Member · Jan 6, 2015 at 8:06 pm

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  Hi there!

  I see the issue. PDFs are document files. Because of this, WordPress.com identifies all PDFs as downloadable documents. They will only appear as links for your visitor to download.

  However, if you want the image to display, it must be saved in an image format:

  You can upload the following image types to a post or page on your WordPress.com blog:

  • .jpg/.jpeg
  • .gif
  • .png

  In order to display on your site, your image must be transformed from a PDF into one of those acceptable image formats.

  If you don’t have the software to do this on your own computer, I found this free online application you can use:

  http://www.freepdfconvert.com/pdf-image

  That should do the trick! If I can help in any other way, please drop me a line. Cheers :)

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  enduringgloucester · Member · Jan 6, 2015 at 8:27 pm

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  wow! thanks, this sounds as if it will work/ will try and then let you know. i am hopeful!!

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  thatrobyn · Member · Jan 6, 2015 at 9:04 pm

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  Fabulous! If you need any assistance along the way, just let me know.

  Wishing you all the best!

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  enduringgloucester · Member · Jan 7, 2015 at 12:27 am

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  Yes- that free online did convert my PDF file to a JPG but I can’t save it or edit it or anything. I need to crop and rotate it but all the editing options are grayed out. This is probably not your problem. but although i do now have an image, the image is not usable. any ideas? thanks

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  enduringgloucester · Member · Jan 7, 2015 at 12:36 am

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  it came through as a zipped file if that means anything

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  thatrobyn · Member · Jan 7, 2015 at 12:46 am

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  Ah…very sneaky of the free site to limit you like that.

  I searched online and found a page with some other options for you:
  http://www.iskysoft.com/convert-pdf/how-to-convert-pdf-jpg.html

  Also, if you can upload the jpeg to your site now, you can do a bit of photo editing here at WordPress.com.

  Here are the instructions:
  http://en.support.wordpress.com/images/image-editing/

  Please let us know if you have any other questions. Thanks much!

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  enduringgloucester · Member · Jan 7, 2015 at 1:26 am

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  thank you ! I will try those ideas you suggested.
  in the meantime, here’s my fall-back plan: I was able to print out a hard copy of that PDF file (which looke like an image to me!) I took a photo of that with my digital camera and uploaded that picture to my computer. if I need to, I will post THAT. ha!

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  thatrobyn · Member · Jan 7, 2015 at 1:30 am

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  I love it! You “MacGyver”ed a solution :)

  You could also take a screenshot, if you’d like. That might give you an even higher resolution image.

  Here’s how:
  en.support.wordpress.com/make-a-screenshot/

  Let me know how this all goes for you!