wilson theme problem

• 

  keithglasch · Member · Nov 11, 2016 at 2:14 pm

  • Copy link
  • Add topic to favorites

  Wilson theme displays correctly in Chrome and Firefox, but is now losing background and displacing widgets in ie

  The blog I need help with is: (visible only to logged in users)

• 

  kathrynwp · Staff · Nov 12, 2016 at 9:39 am

  • Copy link

  Could you let us know which version of IE you’re using?

  If you’re not sure, visit http://supportdetails.com/

  Could you also provide a link to your site running Wilson?

• 

  keithglasch · Member · Nov 14, 2016 at 3:55 pm

  • Copy link

  Hi the site is keithglasch.wordpress.com. I had to disable the Wilson theme as people couldn’t read the text. The explorer is ie11. Thank you

• 

  kathrynwp · Staff · Nov 14, 2016 at 5:41 pm

  • Copy link

  Gotcha. I took a look at the Wilson demo in IE 11 but couldn’t see any issues. Do you remember if you had changed the colour palette or remember what widget you had active?

• 

  salonethree · Member · Nov 16, 2016 at 12:10 am

  • Copy link

  @kathrynwp please help!! i have a site at work that i cant get access to. everytime i request a recovery link it says it was sent but i never received it :o Please help me get a recovery link sent to the registered email

• 

  timethief · Member · Nov 16, 2016 at 12:14 am

  • Copy link

  @salonethree
  Please click https://en.forums.wordpress.com/?new=1 and start your own thread. Be sure to include these two important and relevant details in it when you do:

  1. The exact URL starting with http:// of the wordpress.COM hosted site you refer to;
  2. And, exactly which wordpress.COM username account registered that site?
• 

  keithglasch · Member · Nov 18, 2016 at 11:43 am

  • Copy link

  KAthy we added a Twitter widget. i have noticed though the other template we are currently using also has layout problems in ie. Check out our blog in Chrome and then ie :) Thanks for your help

• 

  kathrynwp · Staff · Nov 18, 2016 at 2:57 pm

  • Copy link

  keithglasch – I looked at your site on Windows 8.1/IE 11.0.9600 but couldn’t spot any issues.

  It would be helpful if you could please provide a screenshot of the problems you’re seeing in IE11 running Twenty Fifteen on keithglasch.wordpress.com.

  Here’s a guide on how to make a screenshot:
  http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot – in a graphic format like JPG, PNG, or PDF – in your Media Library, or upload it with a service like Cloudup, Imgur or Snaggy.

  Could you also please let me know:

  – browser window size
  – type of device
  – operating system and version
  – exact browser version

  You can visit http://supportdetails.com/ for some of those details if you aren’t sure where to find them.

• 

  kathrynwp · Staff · Nov 18, 2016 at 3:14 pm

  • Copy link

  re: Wilson & Twitter widget, I added one to two different widget areas in Wilson using the default settings on the widget, and still couldn’t see any issues in Windows 8.1/IE 11.0.9600 – you can see a screenshot here:

  

  If you can provide more details about your exact setup as I mentioned below, I’ll see if I can replicate. Thanks.