Wish to delete three subsidiary domains
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The WordPress page “Domains »Cancel Domain” indicates I must contact you (support) to do what I want to do (“If it’s more than 2 days past the purchase date, you will not receive a refund, but the domain can still be canceled by contacting support.”). I tried going to “Store,” then “My Upgrades.” However, there is no “Cancel” link, only a “Cancellation Info” link, but that link actually does lead to a page containing information for completely getting rid of a domain.
To be clear: I am not seeking a refund. I have three subsidiary domains I want to delete. None of these are a main domain, which is “Jaxonpool.com” (I want to retain “Jaxonpool.) The three to delete are “blogiverstravels.com,” “jaxhumor.com,” and “jaxcomedy.com.”
A month ago I did not want to renew one of these (“jaxcomedy.com”) when it was expiring, but after it expired WordPress would not give me the option to NOT renew it. Prior to expiring, I had the dial set for “manual renew” and thought this was enough. However, the deadline to renew passed, and after that point WordPress denied me access to both the subsidiary domain that I wanted to let lapse (“jaxcomedy.com”) AND to my main domain (“Jaxonpool.com”) until I renewed the subsidiary. In other words, either I hit the blue renew button to renew the subsidiary domain I no longer wanted, or I lost access to everything, including the main domain (“Jaxonpool”). I felt ripped off. I am not looking for a refund, but I do want to cancel jaxcomedy.com (and the two others listed above) now so I do not have to repeat this experience.
So, to be clear, please cancel “blogiverstravels.com,” “jaxhumor.com,” and “jaxcomedy.com.” They are of no use, so get rid of them now.
Thank you!
The blog I need help with is: (visible only to logged in users)
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Hey Jax, I know it seems redundant to ask for permission as you clearly stated, “please cancel “blogiverstravels.com,” “jaxhumor.com,” and “jaxcomedy.com.” They are of no use, so get rid of them now.” But I did want to confirm you would like me to delete these domains immediately. If we cancel your domains, it can take up to several weeks for our domain registrar to release them, and we can’t guarantee that your domains will be available to you again once canceled. I want to protect your future use of these domain names, if you think you’ll want them.
If you want to keep using your domains but you don’t want to use WordPress.com anymore, you don’t have to cancel them. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.
For more information on using the domain elsewhere, please see:
http://en.support.wordpress.com/domains/move-domain/However, if you don’t want these domains at all, I can take of the cancelation asap. Please let me know. Thanks much.
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Hi, thatrobyn,
Thanks for your quick reply. Yes, I want to delete these three subsidiary domains forever: “blogiverstravels.com,” “jaxhumor.com,” and “jaxcomedy.com.”
Please note that I wish to stay with WordPress and to keep active the following four: “Jaxonpool.com,” “jaxsatire.com,” “jaxmusicchannel.com,” and, most importantly, “blogiverstravels.wordpress.com.”
Thanks!
Dwight (Chris) Gabbard -
Hey Dwight (or shall I call you Chris?)!
I have canceled those domains for you. I also refunded you $18 for jaxcomedy.com/.You can see your domain status and upgrade expirations at:
blogiverstravels.wordpress.com/wp-adminPlease let me know if you have any questions at all! Thanks and best of luck :)
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