Wishing to downgrade from Starter to Personal

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  bccupmswebmaster · Member · May 5, 2023 at 12:12 am

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  Hello!

  My current Starter plan is set to renew at the end of the month. When I first purchased this plan, I quickly discovered that I had to also get the No Ads upgrade to remove advertisements.

  However, now I see that I can get the Personal plan with no ads, at a much cheaper price. I can’t honestly see any features that I would lose by downgrading to the Personal plan, yet I would be saving a significant amount annually.

  Can you please downgrade my subscription to the Personal plan and let me know if there are any features that I currently use that I will no longer have access to?

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · May 5, 2023 at 9:39 am

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  Hi there!

  Sure! We can switch your site to the WordPress.com Personal plan right away. I see your Personal plan’s expiry date is 2023-06-27 – if you want, we can add the Personal plan now with that expiry date.

  You won’t really miss any of the existing features. We’ll also remove the No Ads upgrade since that’s included with the Personal plan. We’ll make the switch once you confirm. :)

  Feel free to let us know if there’s anything else you need and we’ll be happy to help.

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  bccupmswebmaster · Member · May 6, 2023 at 6:35 am

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  Thank you! Please make the switch right away. Will my existing Starter plan or No Ads upgrade be prorated or credited back in some form?

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  staff-ozmodiar · Staff · May 6, 2023 at 3:20 pm

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  I have made the switch. The expiration date will remain the same, so please make sure that you renew prior to that so your site stays operational.

  Let me know if everything looks correct on your end.

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  bccupmswebmaster · Member · May 7, 2023 at 5:59 pm

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  I think everything looks good now! Thank you!