Withdrawal
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Hello,
I am sorry but I have subscribed to an annual subscription 2 days ago and I wish to withdraw in accordance with the legal provisions in France on the right of withdrawal.
The web site adress: marikikifr.wordpress.comI’d like you to cancel the plan and domain and issue a refund, please.
Thanks in advanceThe blog I need help with is: (visible only to logged in users)
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What are the details, please?
If you want Staff to investigate you must provide specifics.
What is the URL of the domain?
Which wordpress.COM plan did you purchase?
Which wordpress.COM site did you purchase it for?Did you carry through and you use the appropriate process found here at Canceling and Refunding Purchases https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases to cancel and request a refund?
Did you also cancel auto-renew https://en.support.wordpress.com/manage-purchases/#auto-renew?
Canceling and refunding purchases
There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.Canceling domains
It is important to know that canceled domains are not released by the registrar immediately. Also, note that there’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.Do you want to use the domain on another site?
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
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Hi timethief –
I run in to a similar caching issue from time to time. Sometimes when the force refresh on the page does not show my comment on the thread I will open up a new window and paste the forum link there. Typically, I’ll see my comment posted when I do that.
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marikikicouture –
No problem. I’ve cancelled your purchase and processed the refund for marikikifr.wordpress.com. It will take about ten days for that money to reach you.
The refund is for €96.00 and you can see that on the purchases page of the account. Go to https://wordpress.com/me/purchases/
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staff-zinnia
Hi there,
I reloaded the page many times over and waited at least 3 minutes between reloads before I added the sidebar tags. -
Hi timethief and lizkarkoski,
thank you very much for the refung and for your help.
Cheers
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