Withdrawing from WordAds

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  isaacict · Member · Oct 18, 2023 at 4:20 pm

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  Withdrawing from WordAds; Would like to be paid the rest of my outstanding balance

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Oct 19, 2023 at 5:38 pm

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  Hi @isaacict, thanks for letting us know. We’ll pass this along to the WordAds team.

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  supernovia · Staff · Oct 19, 2023 at 5:42 pm

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  And (that took less time than I expected) we’ve withdrawn your account and send in the payout request. Let us know if you need more help!

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  isaacict · Member · Oct 28, 2023 at 2:34 pm

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  Sorry, where can I find the payout request? I no longer have access to the email address I listed on my account, so if it was sent to my email I won’t be able to receive it. If so, is it possible to change my affiliated email for the request to go through? Sorry for the delayed reply.

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  staff-totoro · Staff · Oct 29, 2023 at 7:28 pm

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  Hi there,

  To clarify, you no longer have access to the email address listed here? https://wordpress.com/me/account

  If not please be so kind as to update it to an address that you do have access to, thanks!

  

  Change Your Email Address

  in WordPress.com Support

  3 min read

  The email address registered with your WordPress.com account is your unique identifier to verify ownership of your account and website. This guide will help you update your account’s email address. Change My Email Address To update the email address on your account, follow these steps: Visit your profile by clicking on your avatar (profile picture) in the top right corner of WordPress.
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  isaacict · Member · Nov 12, 2023 at 12:30 pm

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  Yes, I lost access to that email. I would like to update it to this:

  (email visible only to moderators and staff)

  Thank you!

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  staff-doublebassd · Staff · Nov 12, 2023 at 8:42 pm

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  Hi there,
  
  Perfect, thanks for confirming the email address. Please follow the instructions to update your email from our support page and let us know if you have any trouble. If you do have any issues, we’ll assist you with the update.
  
  Thanks!

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  isaacict · Member · Nov 13, 2023 at 7:28 am

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  Hi,

  It turns out that the specific email address I was intending to change it to was already in use, so I changed it to another one instead, (email visible only to moderators and staff)

  Will I be sent an email with the payout request to this new one?

  Best regards

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  staff-totoro · Staff · Nov 14, 2023 at 7:33 pm

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  Thanks for confirming. I’ve sent a new payout email so you should see that in your updated inbox and can follow the instructions you find there. Thanks!

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  isaacict · Member · Nov 18, 2023 at 7:15 am

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  Sorry, I can’t find the payout email. I’ve checked the junk and deleted emails folder. I’ll reconfirm my new email, which is (email visible only to moderators and staff)

  Sorry for all this trouble