won’t accept my credit cards

  • Unknown's avatar
    donnyale11 · Member ·

    I’m trying to add a payment methods to purchase usps shipping labels, but WordPress.com won’t accept my credit card. It keeps saying there is a problem with the payment method – It’s done that for every card and I’ve checked each of them — they are all fine and in working order. The forums have this question, but no answers. Help! It’s been two days and I need to get these out! Customers are getting angry.

  • staff-mckluskey · Staff ·

    Hi there!

    I don’t see any purchase attempts under your account so I can’t give you more details, however, sometimes your bank may block the transaction, even if your card works for other purchases. Please contact your bank to confirm that they are not blocking transactions from WordPress.com. Also, make sure that your card is valid for online and international transactions.

  • Unknown's avatar
    donnyale11 · Member ·

    THANKS so much. It wasn’t even getting very far as WordPress.com wasn’t letting me enter any of the cards. After days of asking to re-confirm my email, the confirmation email finally came and Voila! I was able to enter the card after the email was confirmed. However, every time I do try to ship a label from woo commerce it still takes me to the “add a card” page. I’ve added three now and it’s not doing anything to use them funny enough!

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