Wont activate Exford theme for me to use
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I am trying to activitate the Exford Theme. It wont activate and says I need to contact support. Please help
The blog I need help with is: (visible only to logged in users)
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Howdy –
Thanks for writing to us. Don’t forget that the business plan on your site gives access to 24/7 live chat support from our team. That will always be the fastest way to get help. Live chat support comes from https://wordpress.com/help/contact/
Did you click on My Sites – Customize – Themes – or follow a different process?
Can you send me a link to where you’re at when getting that message?
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I no longer have the business plan.
Here is the link
https://wordpress.com/theme/exford/rochellepricewayfinder.com -
Ok, we’ll need to downgrade your site first, but please under stand that you may lose any content created after the site became a Business site, any custom content created by plugins and themes, and that plugins and third-party themes can no longer be used.
If you agree, we will downgrade the site, and you’ll be able to use the desired theme.
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