Won’t let me close my account.

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  alessandra128660609 · Member · May 27, 2019 at 11:36 am

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  Don’t really care what you need to say, please just close the account.

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  404bill · Member · May 27, 2019 at 11:40 am

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  Hi there,

  Are you getting any messages when you try and close your account? This issue could be to do with purchases associated with the account. If you have any, remove these first, then you should be able to close your account: https://en.support.wordpress.com/close-account/#cancel-purchases-first

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  gemmacevans · Member · May 28, 2019 at 9:38 am

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  Hi alessandra128660609,

  I’ve checked your account and there aren’t currently any active upgrades preventing it from being closed. What happens when you try to close the account with these steps:

  Close Your Account

  Are you seeing an error message?

  
  @404bill — thanks for linking to that section of the documentation.