Won’t let me in, won’t let me set password, tells me I have no account

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  carp4823 · Member · Apr 9, 2022 at 5:46 pm

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  Not with the FAQ I tried

  WP.com: Yes
  Correct account: Unknown

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  staartmees · Member · Apr 9, 2022 at 6:02 pm

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  What is the URL of the site you are talking about?

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  carp4823 · Member · Apr 9, 2022 at 7:41 pm

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  dancarpenterpoet.wordpress.com

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  staff-blorbo · Staff · Apr 9, 2022 at 10:52 pm

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  https://dancarpenterpoet.wordpress.com/ belongs to a different account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

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  carp4823 · Member · Apr 10, 2022 at 1:45 am

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  These standard forum answers don’t work Account Recovery doesn’t work

  WP.com: Yes
  Correct account: Unknown

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  supernovia · Staff · Apr 10, 2022 at 5:12 am

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  Hi @carp4823, I just saw your other thread and merged it into this one so we’ve got all the details we need to help.

  Can you confirm you’re trying to recover https://dancarpenterpoet.wordpress.com/ ?

  And, what happens when you try the recovery process shared here?
  https://wordpress.com/support/account-recovery/#account-recovery-form

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  staartmees · Member · Apr 10, 2022 at 5:16 am

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  I see you posted on April 7th 2022, so you do have access to your site and account. You must completely log out from current carp4823 and login to your other account.

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  supernovia · Staff · Apr 10, 2022 at 5:59 am

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  Thanks @staartmees.

  
  @carp4823, if it helps, you can try commenting on the site and checking all of your email addresses. Then log out and log back in using the one that got a new comment notification.

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  staartmees · Member · Apr 10, 2022 at 6:20 am

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  If it helps: your other account is dancarpenterpoet