Won't let me log in
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I have installed a new theme. When I hit ‘Customize’, it sends me to a new login page. When I use my login credentials, it tells me they are invalid or don’t exist. How can that be, when I have logged in previously with the same credentials?
The blog I need help with is: (visible only to logged in users)
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Your site is a wordpress.ORG software install being hosted on Bluehost servers. As that site is not on our WordPress.COM servers, we cannot help you here. Contact your web host for hosting issues and post to WordPress.org support for software issues.
We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
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