Wont let me log in.. site is having technical difficulties

  • Unknown's avatar
    sydcainn · Member ·

    Hi, I’ve registered my domain and im paying for it, yet every time I try to go onto word press with it it just says ‘this site is experiences technical difficulties.’ its been saying this for a month now. Please help!

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Of what site are you speaking? You don’t own any custom domain upgrades with us and http://sydneygoessolo.wordpress.com/ is working fine for me, though it’s completely empty and hasn’t been updated since a year ago when it was created.

  • Unknown's avatar
    beholdamessenger · Member ·

    Hi! I cannot Access my website ( BeholdAMessenger.com) and have been sent the following message

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, spicepress.

    First, visit your website (http://beholdamessenger.com/) and check for any visible issues. Next, visit the page where the error was caught (http://beholdamessenger.com/wp-login.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely log in to your dashboard and investigate further.

    http://beholdamessenger.com/wp-login.php?action=enter_recovery_mode&rm_token=xkdKB69zMYYHt6eo4D9zQj&rm_key=eV5VwwvZlBlEc2NToyeYiL

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    I follow click on the recovery link but i am unable to log in to access my control panel

  • staff-mckluskey · Staff ·

    @beholdamessenger, you’re in the wrong forum. Your site is using the open-source WordPress.org software so you’ll want to look for help here:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host (Hostinger) for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

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