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Forums / Won’t recognise username when trying to log on

Won’t recognise username when trying to log on

  • Unknown's avatar
    henrybulmer · Member · May 12, 2023 at 5:02 pm
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    Hey, I deleted my account, but using it again and want it back. I’m trying to log on to wordpress via a thrid party site, but says wont recongise username or email.

    Can you correct this please?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staff-doublebassd · Staff · May 12, 2023 at 7:52 pm
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    Hi there,

    What is the username of the account you want to restore? If the account has been deleted for less than 30 days, we’ll be able to restore the site for you.

    The best thing to do is reply to the email you received from us that confirmed the account deletion. If you respond to that email mentioning that you no longer want to proceed with the account deletion, our Accounts Team would be happy to assist.

    For more on account restoration, please visit:

    WP
    Close My Account
    in WordPress.com Support
    4 min read
    Closing your account deletes all sites you own and all their contents. After a few weeks, the data will be entirely purged from our system, and at this point, the process cannot be reversed. How to Close Your AccountAlternatives to Closing an AccountCancel Purchases FirstUsernames Cannot be Re-used After ClosureRe-using an Email AddressAccount Restoration How to Close Your Account You c

    Hope this helps.

  • The topic ‘Won’t recognise username when trying to log on’ is closed to new replies.

Tags

  • account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from henrybulmer

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