Wont take credit card

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  asreynol · Member · May 9, 2017 at 12:16 pm

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  I need to update my credit card – Ive tried multiple times but it won’t take it

  The blog I need help with is: (visible only to logged in users)

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  chanthaboune · Member · May 9, 2017 at 6:20 pm

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  Hi there! From my side it looks like the credit card has been successfully updated. Are you getting an error message when you try to enter the new information?

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  asreynol · Member · May 10, 2017 at 12:32 pm

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  Yes, keeps flashing an error that says it won’t update. And our payment for site is about to expire.

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  chanthaboune · Member · May 10, 2017 at 6:25 pm

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  We’ll get this sorted out before the expiration date comes!

  Can you make sure you’re signed in to the account that manages the site’s subscription and then visit this page for me? Does it still display a blue banner asking for updated information?

  https://wordpress.com/me/purchases