woo automate workflow

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  asianauthentic · Member · Jun 10, 2021 at 5:55 pm

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  HI, i set up woo automate workflow that send an confirmation email when customers order and pay, but my customers did not receive anything. May you please help what i did wrong. I checked workflow at ‘Run count’, and it also shows the emails of customer who receive emails but actually they did not get anything. How can I fix it?

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  staff-blorbo · Staff · Jun 10, 2021 at 8:12 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/