woo commerce

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  myfriendcaroline · Member · Oct 26, 2016 at 6:09 pm

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  I am having trouble with my woocommerce site. I have tried to reach out to many people and I just want to talk to a live person. I want to connect my printful site to it but it is saying in the shipping invalid API key. Please let me know what I need to do to fix this

  The blog I need help with is: (visible only to logged in users)

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  jjberg83 · Member · Oct 26, 2016 at 6:20 pm

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  Sounds like you have a self hosted WordPress.org site. This is the support forum for sites hosted on WordPress.com. Please ask this question at http://wordpress.org/support/

  More about the differences between COM and ORG here: http://support.wordpress.com/com-vs-org/

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  myfriendcaroline · Member · Oct 26, 2016 at 6:23 pm

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  No I have a wordpress.com site. I have woo commerce and printful plug ins.

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  timethief · Member · Oct 26, 2016 at 6:24 pm

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  You cannot run woocommerce on any site that’s hosted by wordpress.COM. You can only run it on a wordpress.ORG install on paid hosting.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  timethief · Member · Oct 26, 2016 at 6:26 pm

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  myfriendcaroline.net is hosted by Unified Layer
  IP Address: 67.222.52.140
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com
  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.