Woo Commerce Email Body – Remove initial "site_title" text

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  infoaea64f1a55a · Member · Nov 1, 2022 at 12:54 pm

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  Hello – recently my email template sent to customers once they place an order are including the site title outside the main email body.

  I haven’t made any changes recently that I can recall, and tried deleting the copied email template from my server and just use the original but the issue persists.

  Any Advise?

  Please see screenshot link:
  https://ibb.co/K7DM3jV

  Thank you for your help!

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 2, 2022 at 5:56 pm

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  Hi there –

  Thanks for the screen shot. I can see that the site is hosted by Google and not using WordPress.com’s managed hosting environment. That means we don’t have any access to your site for further troubleshooting. We will try our best to get you in the right direction for the help that’s needed.

  What product are you using to create those email templates?

  The next stop is to run a site health check, and see if you need to take care of any updates and/or resolve any plugin conflicts. Otherwise, you’ll want to head over to the WooCommerce plugin support forum: https://wordpress.org/support/plugin/woocommerce/