Woo Commerce plug-in is not processing payments/donations
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Hi Folks ~ Suddenly, our WooCommerse plug-in on our website is not processing donations/payment info. Clients are getting this ‘error message’: ‘ An error occurred, please try again or try an alternate form of payment’. I’ve tried it and it says the same. How can we address this? Recent additions to the selection Variables were added. But we’ve never had this issue before when adding Variables
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Hi there,
If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:
But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:
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