Woo Commerce plugin and store

  • Unknown's avatar
    jdwritingco · Member ·

    I installed Woo Commerce Plugin and tried going through the settings and setting up my store. After the only thing that changed on my site is now there is an inactive store link. When I added a Woo Commerce theme thinking that would activate the store link it only changed my page’s theme and still the store link was inactive. I deleted the Woo Commerce plug in and now the store link is still there on my page and still inactive. I want to know how to set up Woo Commerce on an existing WordPress blog site and to have an active store link r page with that plugin.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there! 

    To get started with WooCommerce, please feel free to check out the support articles on this page:

    Unfortunately, we cannot assist directly because your site is not hosted on WordPress.com. It’s a self-hosted WordPress.org site hosted by a different hosting company. 

    We do not have access to self-hosted sites, so I cannot see the setup of the backend of your account.

    To clarify:

    • WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You also have access to professional assistance via Happiness Engineers to address any issues you encounter.
    • WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing. You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code but also more responsibility to ensure those things are operating correctly.

    Our support page dives more into the differences:

    https://en.support.wordpress.com/com-vs-org/

    If you have any questions or need more help that isn’t covered in the guides, you can post on the WooCommerce support forum here. The WooCommerce support team will be happy to assist you.

    If you’d prefer our world-class support (the yearly Business plan gives you access to 24/7 live chat support, for example), you can migrate your entire site to WordPress.com. I recommend the Business plan for this, as you will get to use the same themes/plugins you already have and add WooCommerce to your WordPress.com site.

    If you don’t want to migrate to WordPress.com yet, please follow the getting started guides.

    We also recommend checking out Jetpack plans, which include essential features like automatic backups with one-click restores, automatic malware and security scanning, and video-uploading features. These are perfect for self-hosted WordPress.org sites, so feel free to check them out. :)

    Feel free to let us know if there’s anything else you need, and we’ll be happy to help. 

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