woo commerce shipping issues

• 

  rmnelsonfarms · Member · Jun 20, 2020 at 12:35 am

  • Copy link
  • Add topic to favorites

  Hi

  I am confused on the woo commerce shipping rates. I was going to send a package that is 20 oz and the box is under the dimensions of 12 inches and the prices was over $10! i thought with the woo commerce shipping we would get the lowest rates ? please help me figure this out

• 

  supernovia · Staff · Jun 20, 2020 at 1:34 am

  • Copy link

  Hi @rmnelsonfarms, these forums are for the free sites on WordPress.com, so I’m not as familiar with rates and what not.

  If those rates don’t track with other services you’re seeing, can you reach out here?
  http://woocommerce.com/contact-us

  Or, in the forums at https://wordpress.org/support/plugin/woocommerce ?

  Or if you have a Business Plan with us, you can reach support directly here:
  https://wordpress.com/help/