Woo Payments Connection

  • Unknown's avatar
    joodsweets · Member ·

    I have been trying to connect our website with Woo payments through Elementor and it shows that our word press account is already connected but it isn’t, we have already reached out to Elementor and Woo support but no resolution has been provided and been advised to reach out to WordPress support. Please assist urgently as we can’t start our e commerce due to discrepancies.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

    If you’re having trouble with Woo, please contact Woo Support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any paid Woo products, or https://wordpress.org/support/plugin/woocommerce/ if you do not. A member of their support team will be the most capable of providing assistance. I’m not showing any tickets with Woo Support under the account you’re logged into, so I would recommend going that route first.

    For general WordPress questions, please reach out to the WordPress community for guidance: https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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