Woo payments error

• 

  palauto · Member · Jul 11, 2022 at 4:00 pm

  • Copy link
  • Add topic to favorites

  Error Details
  =============
  An error of type E_ERROR was caused in line 13 of the file /home1/palauto/public_html/wp-content/plugins/woocommerce-payments/vendor/autoload_packages.php. Error message: Uncaught Error: Class ‘AutomatticJetpackAutoloaderjp6420b6011aba2a5a36d5c389ef4dcc81Autoloader’ not found in /home1/palauto/public_html/wp-content/plugins/woocommerce-payments/vendor/autoload_packages.php:13
  Stack trace:
  #0 /home1/palauto/public_html/wp-content/plugins/woocommerce-payments/woocommerce-payments.php(27): require_once()
  #1 /home1/palauto/public_html/wp-settings.php(428): include_once(‘/home1/palauto/…’)
  #2 /home1/palauto/public_html/wp-config.php(77): require_once(‘/home1/palauto/…’)
  #3 /home1/palauto/public_html/wp-load.php(50): require_once(‘/home1/palauto/…’)
  #4 /home1/palauto/public_html/wp-admin/admin.php(34): require_once(‘/home1/palauto/…’)
  #5 /home1/palauto/public_html/wp-admin/index.php(10): require_once(‘/home1/palauto/…’)
  #6 {main}
  thrown

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  jamkmak · Member · Jul 11, 2022 at 4:05 pm

  • Copy link

  Looks like yours is a self-hosted site using WordPress software, and hosted with HostGator. This forum we’re in now provides support for WordPress websites that are hosted by WordPress.com.

  For help with your self-hosted WordPress site, you can ask over at the WordPress.org forums here:

  https://wordpress.org/support/

  You can also reach out to the WooCommerce support team here:

  https://woocommerce.com/contact-us/