Woocommerce

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  sonixshop22abcef50c · Member · Nov 9, 2025 at 2:36 am

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  Hello am using Stripe with Woocommerce and then everytime someone tried to purchase an order using klarna integrated with Stripe , customers receive this message : There was an error processing the payment: The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first.

  and they can’t process their other , how can i solve it ? Am really tired . I tried everything nothing works

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 9, 2025 at 6:35 am

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  Hi there, for help with this issue, you’ll want to contact WooCommerce or Stripe directly

  If you have a paid WooCommerce extension, you can open a ticket at https://woocommerce.com/my-account/create-a-ticket/

  If you don’t have a paid WooCommerce extension, you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce/

  Stripe support can be found at https://support.stripe.com/

  These forums you’ve posted to assist site owners of free sites hosted with WordPress.com, the hosting provider. Not sure about the differences between WordPress.com, the hosting provider, and the open source WordPress software? This guide helps explain https://wordpress.com/support/com-vs-org/

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  bibeksitaula50 · Member · Nov 9, 2025 at 8:07 am

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  well i am also trying to add different payment method on my site https://www.nepaltrekkinginfo.com/ . I just wanted to know if i can add stripe payment in nepal online payment service . I heard that stripe is fast and secure payment so

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  staff-minnie · Staff · Nov 18, 2025 at 5:28 pm

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  Hey there!
  
  Just confirming what justjennifer shared – both basamhill.site and nepaltrekkinginfo.com appear to be self-hosted WordPress.org sites, not WordPress.com hosted sites.

  These forums are specifically for WordPress.com hosted sites. For help with your WooCommerce and Stripe setup on your self-hosted WordPress.org sites, you’ll want to check out:

  • WooCommerce support (if you have a paid extension): https://woocommerce.com/my-account/create-a-ticket/
  • WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce/
  • Stripe support: https://support.stripe.com/

  For questions about Stripe availability in Nepal, Stripe’s country list is here: https://stripe.com/global

  I’m going to close this thread since these are self-hosted sites and are outside the scope of our support. The resources shared above will get you to the right support channels