WooCommerce

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  kaleidogems · Member · Jun 13, 2017 at 1:42 pm

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  Good Day,

  My woocommerce is not functioning properly. It send me every order as cancelled, and doesn’t remove the stock, even though payment has been made through Payfast. My other website Bettabods, it works 100%.

  Please can you tell me what to do?

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  ackaeser · Member · Jun 13, 2017 at 2:01 pm

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  Hello,

  What is the url of the site you’re having difficulty with?

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  kaleidogems · Member · Jun 13, 2017 at 2:02 pm

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  Hi there,

  It is http://www.kaleidogems.co.za

  Much obliged.

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  kokkieh · Staff · Jun 14, 2017 at 10:38 am

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  Hi there,

  Your site is not hosted on WordPress.com but using the self-hosted WordPress.org software. We also don’t provide support for WooCommerce in this forum.

  If you are a free WooCommerce user you can post in their forums here:

  https://wordpress.org/support/plugin/woocommerce

  Or if you’re a paid user you’ll be able to submit a support ticket here:

  https://woocommerce.com/contact-us/

  Though in this case it sounds like the problem might be with your Payfast extension, so perhaps you should try contacting them first.