woocommerce

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  jeremypidgeon · Member · Nov 11, 2017 at 4:26 pm

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  Hi,

  For sometime i have been using wordpress and love it. I have been using woocommerce as well. But I cant seem to view my products which are not in a category anymore when i click on “products with the admin side” There used to be a drop down menu of all the category, But you have to type it in. But how can i see items which are NOT in a category as u would like to remove them.

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  akumarjain · Staff · Nov 11, 2017 at 4:33 pm

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  What is the website address you need help with?

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  jeremypidgeon · Member · Nov 11, 2017 at 6:32 pm

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  http://www.controlthis.co.uk

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  jeremypidgeon · Member · Nov 11, 2017 at 6:33 pm

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  But its the admin side. When you click on all products you used to click on the dropdown menu and see items not in a category

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  jeremypidgeon · Member · Nov 11, 2017 at 6:38 pm

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  This is a link to a screen grab of were it used to show the menus
  Image

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  akumarjain · Staff · Nov 11, 2017 at 6:39 pm

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  http://controlthis.co.uk/ is using self-managed WordPress from https://wordpress.org on an external hosting provider.

  Support for WordPress.org sites is offered in the support forums at https://wordpress.org/support/forums/

  You can contact the WooCommerce support team at https://www.woocommerce.com/contact-us/ as well.

  This support channel offers help to WordPress.com hosted sites only. Help provided here won’t be relevant to WordPress.org sites.

  WordPress.org and WordPress.com are different in structure and can be confusing. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

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  jeremypidgeon · Member · Nov 11, 2017 at 6:45 pm

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  But the plug in is the same on both?

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  akumarjain · Staff · Nov 11, 2017 at 6:53 pm

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  WordPress.org sites are different in structure than a WordPress.com hosted site and both work quite differently.

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  jeremypidgeon · Member · Nov 11, 2017 at 7:29 pm

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  Ok but i’m sure this is the same. It was since an update of woocommerce I believe every one using it has found this change. Just wondering how to work around it.

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  akumarjain · Staff · Nov 11, 2017 at 7:56 pm

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  You can contact the WooCommerce support team at https://www.woocommerce.com/contact-us/ to get this issue resolved.

  I’ll tag this thread with modlook for the attention of the support staff. Please wait while someone from the support team gets back to you on this.

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  staff-zinnia · Staff · Nov 12, 2017 at 12:24 pm

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  Hi –

  The best thing is to contact Woo directly.

  Some quick thoughts are:

  1. Are your plugins up to date/renewed?
  2. Have you made any recent changes?
  3. Do you have more than one site? Are you looking at the right one?