Woocommerce

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  sirunathi · Member · Jan 20, 2020 at 10:48 am

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  Please kindly assist, having trouble with setting up the woocommerce account via WordPress

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  tenchoenyi · Member · Jan 20, 2020 at 11:13 am

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  Hello @sirunathi,

  Your trouble with setting up the woocommerce account is usually caused by either a conflict with your theme or with another plugin.

  The best way to determine if the issue is being caused by a theme or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce and then try again to set up the woocommerce account.

  If that fixes the issue, then try re-enabling the plugins one-by-one until you find the one causing the issue.

  I hope this helps you.

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  justjennifer · Member · Jan 20, 2020 at 11:38 am

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  Hi there, hope you don’t mind me adding to this discussion. In case the advice that @tenchoenyi gave doesn’t solve your issue (hoping it will), please refer to the following:

  If you need help with WooCommerce under the WPcom Business Plan, you can open a ticket while logged into the account that purchased the upgrade at: https://woocommerce.com/my-account/create-a-ticket/

  If your website is running the open source WordPress software on your own web hosting with a paid WooCommerce extension, you can open a ticket at the same link above.

  If your website is running the open source WordPress software and you don’t have a paid WooCommerce extension, you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce

  Best wishes.