Woocommerce and WordPress keep getting ‘please choose product options’ error
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Please help. I am losing business because my products cannot be added to the cart. I keep getting ‘Please choose product options by visiting’ It’s really upsetting me because I have disabled plugins. I have restored backups, and nothing is working.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
The website you’ve posted is using the open-source WordPress.org and this forum is for the hosted WordPress.com platform. They’re very similar, but two separate things.
https://wordpress.com/support/com-vs-org/
I would suggest posting your question in the WordPress.org forum to see if anybody there can help.
https://wordpress.org/support/forums/
You can also try contacting WooCommerce support to see if they can help.
https://woocommerce.com/contact-us/
There is also your web hosting provider, Siteground, that may be able to help.
Cheers,
Eric -
Hi! These are the forums for free sites hosted by WordPress.com. You might have meant to post in the forums for the WooCommerce software:
https://wordpress.org/support/plugin/woocommerceThe recommendation there seems to be using the healthcheck plugin to diagnose whether the problem is with a theme or plugin:
https://wordpress.org/support/topic/error-choose-product-options/From there, you could either switch themes/plugins or contact their support for resolution. Or, if you’ve modified theme, try reverting some changes.
Going forward, here’s how best to find help with your free copy of WordPress:
https://wordpress.com/support/help-support-options/#word-press-org-supportCheers!
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No problem. I hope the Health Check plugin helped, but if it didn’t, you can find more info in the other forum. Cheers!
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