WooCommerce can’t connect site + subscription errors
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Hi,
I’ve had some issues with WooCommerce over a long period of time, but I have had problems getting help because I haven’t been able to login to WordPress.org and because of my problem I have not been able to contact WooCommerce directly either.
My problem exactly is that I am not able to connect my store to WooCommerce. When I click the button I am just directed to WordPress, and then nothing happens. However, when I go to WordPress everything seems fine, it looks like it already is “connected”, you can purchase from my store, etc., but when I click the “plugin” section inside the WooCommerce tab on WordPress, it seems like all the subscriptions I have made through WooCommerce.com are invalid or not active. However, on the WooCommerce website, they are showing up as active.
I don’t know why I can’t connect the store on desktop, because when I go to the app on my phone, it works perfectly fine.
Hopefully you will be able to help me, because this has been extremely confusing and time consuming.
Looking forward to hearing from you.
Kind regards, Cathrine Fjeldly
The blog I need help with is: (visible only to logged in users)
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Hi @laererriket!
Thanks for reporting the issue here.
Since we have now received your ticket, I’ll go ahead and close this forum thread as we’ll help you directly via email/ticket.
For reference, tickets to WooCommerce.com support can be opened here – https://woocommerce.com/contact-us/.Thanks!
- The topic ‘WooCommerce can’t connect site + subscription errors’ is closed to new replies.
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