WooCommerce cart / checkout pages not loading
-
I just set up WooCommerce on my website. Everything is working except that the cart and checkout pages do not populate/load in Safari on mobile devices. Most of my clients use Safari so this is critical. I have cleared the site cache and browser cache and the issue persists. These pages populate and load without any issues in Chrome, Firefox, and Duck Duck Go. Safari is up to date. Not sure where to go with this next and hesitate to do the plugin protocol since the site is live and other browsers are not a problem.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi @carpediempapers!
I can see your site carpediempapers.com is not hosted on WordPress.com. If you need support for a WordPress site hosted somewhere other than here at WordPress.com, please try posting your question in the WordPress.org forums or contact your hosting platform contact team. Here we only support sites hosted on WordPress.com. Consider migrating to our hosting for dedicated support from our team :)
For WooCommerce support in specific, the best place to start is to search for the answers to your WooCommerce question in their docs. If you’re wondering, they’re available here: https://woocommerce.com/documentation/woocommerce/. You can also open a WooCommerce support forum thread for direct assistance from their support team; please note that you’ll need a free account at WordPress.org to post your support question. If you’d like to get in touch for customizations or a more personal level, we recommend our certified partners: Codeable.
To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide: https://en.support.wordpress.com/com-vs-org/.
Best!
-
- The topic ‘WooCommerce cart / checkout pages not loading’ is closed to new replies.