woocommerce disappeared

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  greatbritishwinetours · Member · Oct 18, 2018 at 4:01 pm

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  Hi, i have just updated some of my plugins and wordpress.. now woocommerce has disappeared and with it all of my products etc. when attempting to re install i get the following message: Installation failed: Destination folder already exist can anyone help please

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  neelgajjar · Member · Oct 18, 2018 at 4:15 pm

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  Hi,

  It would be helpful If you could share your website URL with us. And please check whether your website is hosted on wordpress.com.

  Thanks.

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  greatbritishwinetours · Member · Oct 18, 2018 at 4:20 pm

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  Hi thanks for your reply

  greatbritishwinetours.co.uk

  yes it is

  thanks

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  neelgajjar · Member · Oct 18, 2018 at 4:24 pm

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  Hello,

  greatbritishwinetours.co.uk appears to be a self-hosted installation of the WordPress.org software rather than a WordPress.com-hosted site
  This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Thanks.